All refund amounts are determined on a case-by-case basis.
If you choose the “Full Service Option” and we fail to obtain your title, Maine-ly Titles, Inc. (the company which operates this website) will gladly issue you a refund. The amount of refund may be less than the original amount paid in order to cover incurred expenses. Incurred expenses may include, but are not limited to: NCIC check, lien check, VIN check, consultant/administrative fees, amount of time spent working on the project and other third party fees associated with obtaining your title.
If you cancel your request for title, with Maine-ly Titles, Inc. we will issue a refund less a $150.00 cancellation fee per item plus any additional incurred expenses.
If you choose the “Do It Yourself Option” Maine-ly Titles, Inc. (the company which operates this website) will NOT refund of the purchase amount, but instead will apply the “Do It Yourself” fee towards the purchase of the “Full Service Option”.
NO REFUND WILL BE GRANTED for any vehicle(s) determined to have been acquired unlawfully (stolen).
We reserve the right to retain a service fee for applications processed and rejected by the Bureau of Motor Vehicles and/or for any vehicle determined to have a lien which was not disclosed at the time of application. Refund amounts are determined on a case-by-case basis.
Orders for title(s) with incomplete or inaccurate information may incur additional fees.
Once agreed upon, you should expect to receive your refund within four weeks; however, in most cases you will receive a refund more quickly. This time period includes the time it takes us to process your refund and the time it takes the bank or credit card processor to process the refund payment.
You can request a refund by phone or email, please refer to our contact us page. When requesting a refund please be sure to include your name, email address, VIN number(s), and the date your order was placed.
If you have questions you can contact us and one of our customer support specialists will be happy to answer questions.